ADR Commercial Arbitration
Arbitration is an adjudicative alternative dispute resolution (ADR) mechanism. Parties submit a disagreement to one or more neutral decision makers called arbitrators. Unlike negotiation or mediation, the arbitrator, not the parties, determines the outcome of the dispute along with any applicable remedies. The arbitration process is more formal than other ADR mechanisms and uses abbreviated, trial-like procedures that are adversarial rather than collaborative in nature.
ADR Labor and Employment Arbitration
This course focuses on the use of arbitration to resolve disputes arising in the workplace. Arbitration has long been used to successfully settle disagreements relating to workplace rights and responsibilities. It allows businesses and their employees to remain productive while resolving conflicts. In addition, arbitral awards provide guidance on future conduct between the parties and is similar to case precedents.
Mediation is perhaps the fastest growing form of alternative dispute resolution (ADR) in business today. Lawyers and clients seeking rapid, economical and private dispute resolution are using mediation in court-annexed and private, for-fee settings. Mediation allows parties to negotiate outcomes to disputes themselves, rather than relinquish control of a case to a judge, jury or arbitrator.
Negotiation is the most flexible approach to the resolution of business disputes and the most common. Most experts agree that approximately 90 percent of all cases filed in state and federal courts are settled through some form of negotiation or alternative dispute resolution (ADR). This course considers the many facets of this popular and mutually satisfying process.
ADR Summary Jury Trial and Mini-Trial
The summary jury trial (SJT) and the mini-trial are important settlement mechanisms that draw on elements of traditional litigation, negotiation and mediation to successfully resolve business conflicts. This course looks at how both mechanisms empower business professionals to negotiate creative solutions to their business disputes.
Defining Sexual Harassment
This module reviews definitions of sexual harassment and outlines what constitutes sexual harassment. You will be able to recognize barriers and actions that constitute sexual harassment; identify circumstances in which sexual harassment can occur; outline types of sexual harassment; and recognize behaviors that could be interpreted as sexual harassment.
Developing Diverse Teams
Simply putting a group of people together to accomplish a collective task does not make a team. This course will help you understand the impact of cultural factors when you attempt to build harmonious and productive work units. You will learn to build a team that encourages mutual accountability, trust, problem solving, conflict management, and an appreciation for the unique contributions by all. You will also learn to foster enthusiasm about the collective purpose of the team and each person's role in accomplishing that purpose.
Discharging an Employee
Discharging an employee can be uncomfortable because it's not something anyone really wants to do. There are also serious implications for the organization. Understand more about the process of discharging an employee and learn about the details that you don't want to overlook.
Effective Approaches to Employee Discipline
It is often difficult for managers and supervisors to make valid employment decisions. Employees may believe that a decision was unfair or biased. By implementing an effective workplace discipline policy, employees will know what is expected of them and what penalties may be imposed for certain offenses. This course provides practical advice on implementing or improving your discipline policy. You will learn to establish a policy and document all incidents, keeping workforce dissatisfaction to a minimum, increase productivity, and boost morale.
When a situation exists where employee discipline is required, it can be difficult for a supervisor or manager to be sure they are acting appropriately. This course provides information on conducting an effective workplace investigation and discusses the common methods of discipline that exist in the workplace today. The information presented will help you to treat your employees fairly and avoid possible charges of discrimination relating to disciplinary actions. You will learn how to conduct an investigation and apply an appropriate method of discipline.
The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. You are given specific disciplinary methods in this course, and techniques to ensure compliance. There are also tools and techniques for developing workable solutions with the individual involved and direction on what can be done if efforts are not successful.
Business ethics is no longer a subject reserved for executives and managers. Employees on the front line who deal with customers, suppliers, competitors and their peers are expected to make good decisions everyday based on the organization's values and contemporary standards in business ethics. If they do not, the cost to their organization impacts both their financials and their reputation. This course helps you understand the importance of recognizing an ethical dilemma and then acting accordingly. It helps you make ethical decisions in your daily work life.
Ergonomics for the Office
Even the most safety conscious employee may not be aware of the demands that are placed on the body by a job, the work area, or by the equipment and tools they use. This course helps to remind employees of ergonomic problems that can occur in the office, and offers solutions to these problems. This course presents the fundamentals of good ergonomic practices.
Ergonomics Overview for the Office
Focusing on work performed in an office environment, this course describes ergonomic work design, the effects of poor ergonomic design, ergonomic risk factors, and the basic principles of effective ergonomic risk management.
Ethics for Managers
Understanding business ethics is different from learning other subjects, where there is usually one correct answer to a question. In business ethics, there is rarely a correct answer and usually the process of decision-making is as important as the conclusion. Managers need to know how ethical business practices can prevent wrongdoing in their organizations and how ethics can help employees make right choices. This course explains what is meant by the concept business ethics and why initiatives to develop and maintain ethical cultures in organizations are more important than ever.
Handling Sexual Harassment Complaints
This module reviews ways to investigate and handle complaints of sexual harassment. You will be able to establish guidelines for investigating and handling complaints; investigate complaints in a timely, fair and judicious manner; and identify appropriate remedial action to be taken.
Handling Violence in the Workplace
One out of every four full time worker is harassed, threatened, or attacked on the job each year. That is a shocking statistic, yet most companies do not have a written policy on workplace violence, have not taken preventative measures, and probably do not understand the causes or warning signs of such behavior. While you hope a violent situation never occurs in your company, this course will help prepare you and your company to effectively manage violent situations should they occur.
Immigration Forms and Resources
It is important for employers to be aware of how immigration law affects their employees. In this module we will give you an introduction to U.S. Citizenship and Immigration Services (USCIS), and tell you how to find immigration forms online. We will review international identification documents and documentation needed for working in the U.S. We will outline the procedures for applying for work visas, and provide links to key government resources. This is the fifth of five modules in HR Basics.
Litigation and Dispute Resolution
Litigation and dispute resolution are hot topics in today's business world. A variety of processes exist to resolve disputes arising in the course of commerce. Most business people are familiar with litigation but perhaps not as familiar with ADR - alternative dispute resolution. The course discusses the major civil litigation systems of the world, stages of the lawsuit in the United States, ways in which these lawsuits affect business, and suggestions for reforming the system to reduce its adverse impact, including ADR.
Overview of Employment Law
As an employer it is important that you know and comply with all the employment laws that apply to you. In this module, we will review the Fair Labor and Standards Act (FLSA). We will you an overview of Federal and Minnesota employment law, and provide links to key IRS forms and publications. We will also tell you about audits, give you a checklist of records that you should keep in case you are audited, and review Safe Harbor. This is the fourth of five modules in HR Basics.
Settling Disputes Using ADR
Alternative dispute resolution (ADR) processes offer businesses a range of settlement and private adjudication options that provide rapid, inexpensive, private and customized methods for resolution. While not appropriate in all cases and subject to constitutional and practical limitations, ADR processes can be used advantageously in many disputes. Business managers should be thoroughly schooled in ADR applications.
Strategies for Preventing Sexual Harassment
This module outlines steps organizations can take to prevent sexual harassment. You will be able to define what “unwanted” or “unwelcome” means; outline 10 ways organizations can prevent harassment; and outline important elements of a sexual harassment policy.
The Family and Medical Leave Act
This course presents an overview of the Family and Medical Leave Act of 1993 (FMLA), which requires employers of a certain size to allow employees to take unpaid, job-protected leave in certain situations. It discusses employer and employee eligibility and highlights employer responsibilities, as well as providing practical tips on complying with these responsibilities.
Understanding Contracts and Their Use
In almost every business transaction a contract is made. This course will tell you how to know when a true contract has been made, identify when it is binding, and determine the limitations and scope of the agreements. It will also give you information and guidelines on how and when to sever the contract, how to modify it, and how to circumvent potential problems.
Understanding Sexual Harassment Legislation
This module provides an overview of sexual harassment legislation including California’s AB 1825. You will be able to understand the impact sexual harassment has on the workplace; define your responsibility; and be compliant with sexual harassment legislation.